10 Reasons to try CRM 2011
At CloudIT4U we belive that world-class customer experiences begin with your people. By giving your people the right tools to boost their productivity and amplify their impact, they can drive your organisation to achieve your goals and generate maximum return.
What's new in CRM 2011
CLOUDIT4U have put together a summary of the new features and architecture of CRM 2011, and explained what they mean. This overview is not an exhaustive list but features that many customers have found useful to them.
Extending CRM with CRM 2011
CLOUDIT4U believe that organisations need to manage other relationships that are integral to success – employees, partners, suppliers, distributors, vendors and many other critical stakeholders.
Microsoft Dynamics CRM can easily be customised for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.
Marketing with CRM 2011
CLOUDIT4U want you to discover which of your marketing investments have the greatest impact on revenue, target your campaigns to help score leads and improve close rates, and you can do so much more with Microsft Dynamics CRM.
Harness the undiscovered potential within your customer base. Segment your customers or prospects, streamline campaign planning and better coordinate efforts with your sales team by tracking leads in one centralized system. Along the way, you can work smarter and reduce manual effort since Microsoft Dynamics CRM Online works within the familiar and easy-to-use Microsoft® Outlook® application.
Discover which part of your marketing strategy is working best with the help of advanced, professionally presented graphical reports. Then, manage your marketing pipeline with precision and deliver only the messages you know will drive leads with real-time tracking of results.
November 2011 Enhancements
Microsoft added and enhanced a number of features in November 2011, including the first stage in Social CRM, a clear indicator that social capabilities are becoming the 'norm' within the business arena.
Sales Management with CRM 2011
CloudIT4U knows you want your sales people to spend more time selling and less time cold calling but also want a solution to help you manage your pipeline with precision, Microsft Dynamics CRM can support you do both.
Help improve the accuracy of your revenue projections, instantly track sales quota versus attainment, and identify key trends for deals won or lost. With easy access to graphical data you can trust, you can make better decisions at every turn - which can make a real difference in your bottom line.
Your team can shorten sales cycles and increase close rates with the support of a CRM solution that works within Microsoft® Outlook®. Lead management tools help them better manage recurring manual tasks and robust analytics give them the power to identify and focus on the deals that are most likely to close.
CRM + Office 365 better together
The benefits of combining Office 365 and Microsoft Dynamics CRM Online.
Office 365 and Microsoft Dynamics CRM Online are both deployed on a subscription basis, which makes them flexible and highly cost-effective. By combining these two solutions, you can:
Customer Service with CRM 2011
At CloudIT4U we consider customer service to be essential to any successful business and believe it should be improve customer loyalty and retention whilst boosting profitability along with way.
With Microsft Dynamics CRM customer service solution you get to focus on great customer service, rather than learning new technologies, with reliable and accessible customer care functionality in a familiar Microsoft® Outlook® application. Plus, with access to complete case and customer data, you can respond to cases faster and improve customer retention.
Enjoy access to world-class, scalable customer service technology without a world-class investment in infrastructure - because Microsoft Dynamics CRM Online is hosted in the cloud. What's more, because it's delivered by subscription via the internet, there's no hardware or software to purchase or maintain, and no deployment cycle either, so your staff can be up and running quickly.
FAST-Start
The quick and cost effective way to get started with MSCRM 2011
Our Fast Start programme for Microsoft Dynamics CRM Online has three phases to it: Design, Build and Train. It has been set up to allow clients who are looking to implement CRM Online to be up and running quickly. All of these services are web based to allow us to respond rapidly to client requirements
Links & Information
Sign up for online CRM
Try before you buy
FREE 30 day trial Microsoft Dynamics Online (CRM)
- £29.50 per user per month
FREE TRAINING
Sign up for online Office
Try before you buy
FREE 30 day trial Office 365 (Office Online)
- £4 per user per month
- There is NO minimum purchase
FREE TRAINING
